Sarah Kliff: Obamacare Creates Choice. That’s Why People Like It
Obamacare enrollees are more satisfied with their health insurance plans than those who get coverage outside the health law’s marketplaces, a new survey finds. J.D. Power and Associates on Thursday published a consumer satisfaction survey that looked at both people getting coverage through Obamacare and those who get coverage elsewhere, typically through their employer. They used a 1,000-point scale to measure how much people liked their coverage.
People who had coverage through Obamacare had an average satisfaction score of 696 in 2014, thinking back to their last year of coverage. During that same year, people in mostly employer-based plans had a satisfaction rating of 679 — 17 points lower. The J.D. Power survey suggests that there’s another variable enrollees think a lot about: choice. And this might actually circle back to the cost issue. People shopping on Obamacare have the option to decide whether they want a plan with a high premium or a low one.
Barack Obama (@BarackObama) April 27, 2015
Jonathan Cohn (@CitizenCohn) April 24, 2015